Privacy Policy
This Privacy Policy describes how Cetamour.com collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
Information Collected
We are committed to protecting your privacy while delivering a high-quality service experience. Below, we outline the types of information we gather and how we utilize it:
Information You Provide Directly
- Personal contact information (name, email address, phone number, mailing address)
- Account security information (username, password, security questions and answers)
- Payment and billing details (credit card information, billing address, payment history)
- Customer service communication records (inquiry content, complaint records, solutions)
Information Collected Automatically
Transaction and Behavioral Data
- Complete purchase history and preferences
- Shopping cart activity
- Product browsing patterns and time spent
Device and Technical Information
- IP address and geolocation data
- Browser type and version
- Internet service provider details
Website Interaction Data
- Information collected via cookies and similar technologies
- Clickstream data
- Page response times
Information Collected in Specific Circumstances
- Additional details required for customer service requests
- Extra information provided during marketing campaigns
- Survey responses and feedback
- Product reviews and usage experiences
Information Use
We use the information collected primarily to process the task for which you visited the website, such as responding to your requests or questions, confirming and fulfilling your order, or providing customer service.
We may also use your information to operate and improve our products and services, understand your interests, manage security and prevent fraud or criminal activity and send you marketing communications.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are a frequent visitor.
Certain functionality on the website may be impaired if you refuse to accept cookies. As such, we do not currently honor the do not track feature of your browser, as this would adversely affect the shopping experience.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by sending us an email at hello@cetamour.com.